Privacy Policy

Keeping the privacy of the customers is the foremost priority of NootropicBee.com. We try our level best to keep your sensitive data absolutely safe and secure. No customer would want to share their details with any third party or any unknown source at any cost. Hence we do all that in our power to keep your details fully confidential and see that no third party can access it. Our privacy policy ensures that at no point, the sensitive data of the customers will be shared with any other source so that it can be misused.

The billing and the financial data of the customers remains completely intact with us. For your convenience, we have jotted down the privacy policy in a very easy language so that you will have no issue at all to read and understand it in a better way. For safeguarding the data of the customers from any kind of third party access we have installed the best security program called Secure Socket Layer or SSL security system. It prevents any kind of third party access and keeps the data of the customers absolutely safe. Hence, the customers can shop on our website without any worry.

Apart from this, the website respects your personal space too and hence refrains from sending any kind of marketing emails to you or any kind of unnecessary messages. We shall only mail you at the time of buying the product which will have the details of the goods and the shipping status of it. At times some promotional mails can come to you announcing the launch of new products and discount offers on it.

As we do not share your data with any third party so you won’t get any spam mail too in your inbox as well.

Refund policy

The refund policy of NootropicBee.com is very simple and non-complicated. It does not take much effort to understand the procedures of refund. We see to that the customers do not face any kind of trouble in getting the product and neither have to undergo any hassle when they request for a refund. There are some simple procedures of the refund that you have to adhere to, and there will be no issue at all in getting your money back.

The refund policy of ours will make you understand the whole process of reimbursement.

The website will take full responsibility in case the customer gets a wrong product. We will either reship the product to you at no extra cost or will repay you the entire amount of the product.

If you receive the product in a damaged state and it because of our fault, then we will resend the product or give you a total refund.

We try our level best to make the delivery of the product in the shortest span. But in case the product does not reach you on time then we shall ship the product again to you, or you can ask for a refund.

The customer can cancel the order within 24 hours after ordering it.

The entire refund amount will be credited back to the credit card bank account of the customer.

The refunded amount of the customer on their credit card bank account will be reflected on their statement within 10-15 working days.

The goods you have ordered can be tracked in case you have chosen the express shipping mode. If the goods are not delivered to you within the expected time or if there is any delay, we shall reship the product without any charges. If that also fails, then we shall refund the entire amount.

Shipping policy

Our shipping policy is totally transparent and very helpful for the customers. After the customer places the order, it is processed within 24 hours. There is no bar of placing an order on any day as the customers can place their orders even on Sunday and Saturdays and also on any public holiday too. The goods will be only dispatched on the next business day. After sending the shipment, the customer is being notified by us by a notification email. This email contains all the necessary information about the product and tracking code. The tracking code is helpful for the customers to trace goods which are in transit.

There are two types of delivery system that is being used by us for dispatching the products. One is registered post and another EMS Express shipment.

The post registered type delivery system usually takes around 18 to 20 business days for getting delivered. On the other hand, the EMS Express delivery which is trackable also takes nearly 10 to 12 business days to reach the customers. We believe in keeping our promise that we have made to the customers. This is why there is never any type of delay from our side for shipping the medications to you. In case there is any delay in shipping the medication or the product does not reach you on time due to some error from our side, then the customer is fully authorized to claim for a refund as per the refund policy of the website. We believe in faster shipping of the products across the globe. The accurate shipping is only possible when the customer gives a correct shipping address with proper landmark and zip code.

Some important points of our shipping policy

• Every product that is shipped by us has tracking code on it. This very code is being sent to the customers via email once the product is dispatched.
• The physical address will be entertained by the site. Only providing the zip code or P.O Box number will not be shipped.
• Orders that are above the value of $250 will be sent by express shipping without any extra cost.
• The website will not take any responsibility if the customer provides a wrong address and the goods are not delivered. The customer has to double check their address at the time of placing an order.
• The product will be sent only after getting a final verification from the customer. An email is sent to the customer at the time of dispatch.
• Customers can contact us via email that is being sent by us or on the toll-free number provided on the website.